1. Booking & Retainer

A non-refundable $250 retainer is required to secure any service date. Dates are not confirmed until the retainer is received. The retainer is applied toward the total project cost. The retainer is non-refundable under all circumstances, including cancellation, postponement, or change of scope by the Client. Camology Media reserves the right to decline services at its discretion.

2. Payment Structure

The remaining balance will be paid as follows:
50% of the remaining balance is due on the day of the shoot, prior to the start of services.
The final remaining balance is due upon project completion and prior to the release of final edited media.
No edited photos, videos, previews, downloads, transfers, or raw footage will be delivered until full payment has been received.

3. Cancellation & Rescheduling

Client Cancellation
All payments made are non-refundable. Cancellations within 7 days of the scheduled service may result in the full project balance becoming immediately due.

Rescheduling
One reschedule request may be permitted with at least 14 days written notice. Rescheduling is subject to availability. Additional reschedules may require a new retainer.

4. Creative Control

Camology Media maintains full creative and artistic control over shooting style, editing style, color grading, music selection, storytelling structure, and final deliverable format. By booking services, the Client agrees to trust the professional judgment of Camology Media. Revision requests are limited to minor adjustments unless otherwise agreed in writing.

5. Brand Protection & Media Integrity

To protect the integrity of the Camology Media brand, Clients may not alter, crop, re-edit, filter, or modify delivered media. Additional edits or overlays require written permission. Commercial publication must include proper credit unless otherwise agreed. Failure to comply may result in revocation of usage rights.

6. Copyright & Ownership

All content produced remains the exclusive intellectual property of Camology Media. Clients are granted a limited, non-transferable license for personal or agreed-upon commercial use. Raw footage is not included unless purchased separately in writing.

7. Limitation of Liability

Camology Media is not responsible for venue restrictions, weather conditions, lighting limitations, uncooperative subjects, or missed moments due to client interference. In the event Camology Media cannot perform services due to emergency, illness, equipment failure, or circumstances beyond reasonable control, liability is limited to the amount paid by the Client. Camology Media shall not be liable for indirect or consequential damages.

8. Force Majeure

Camology Media shall not be held responsible for failure to perform due to events beyond reasonable control, including but not limited to natural disasters, government restrictions, power outages, pandemics, or civil unrest.

9. Safe Working Environment

The Client agrees to provide a safe and respectful working environment. Camology Media reserves the right to discontinue services immediately if safety is compromised. No refunds will be issued in such cases.

10. File Storage & Archiving

Final media will be stored for up to 30 days after delivery. Clients are responsible for downloading and backing up their files. Camology Media is not responsible for long-term archiving beyond 30 days unless agreed in writing.

11. Indemnification

The Client agrees to indemnify and hold harmless Camology Media from any claims, damages, or legal actions arising from the services provided.

12. Governing Law

These Terms & Conditions shall be governed under the laws of the State of South Carolina. Any disputes shall be resolved in Charleston County, South Carolina.

13. Acceptance of Terms

By booking services, submitting payment, or signing a service agreement on or after March 1, 2026, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions.